1. INTRODUCTION
Nano Jewels Ltd. ("Nano Jewels," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of all visitors to our website and customers who purchase our sacred jewelry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
When you make a purchase or attempt to make a purchase, we collect:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information (credit card numbers are processed securely through our payment processor)
- Order history and preferences
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Click patterns and navigation paths
- Shopping cart contents
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your experience
- Track cart contents
- Provide targeted advertising
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Send you important updates about your order
- Improve our website and customer experience
- Send marketing communications (with your consent)
- Detect and prevent fraud
- Comply with legal obligations
- Protect our rights and property
4. SHARING YOUR INFORMATION
4.1 We NEVER Sell Your Information
Nano Jewels will never sell, rent, or trade your personal information to any third party for their marketing purposes.
4.2 Service Providers
We share your information with third parties who help us operate our business:
- Shopify: Our e-commerce platform
- Payment processors: To process your transactions securely
- Shipping companies: To deliver your orders
- Email service providers: To send transactional emails
- Analytics providers: To understand website usage
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
4.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or subpoenas
- Government requests
- Law enforcement investigations
- To protect our rights, property, or safety
- To prevent fraud or illegal activities
5. INTERNATIONAL TRANSFERS
As our company is registered in Israel with operations in the United States, your information may be transferred to, stored, and processed in multiple countries. By using our website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure payment processing through trusted providers
- Limited access to personal information by employees
- Regular security assessments
- Secure data storage with encryption at rest
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. YOUR RIGHTS AND CHOICES
7.1 Access and Correction
You have the right to:
- Request a copy of the personal information we hold about you
- Correct any inaccurate information
- Update your account details at any time
7.2 Email Communications
You can opt out of marketing emails by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us at cs@ziporra.com
- Note: You cannot opt out of transactional emails related to your orders
7.3 Cookies
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7.4 Do Not Track
Our website does not currently respond to "Do Not Track" browser signals.
8. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to delete personal information (subject to exceptions)
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising privacy rights
To exercise these rights, contact us at cs@ziporra.com.
9. EUROPEAN PRIVACY RIGHTS
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact our Data Protection Officer at cs@ziporra.com.
10. CHILDREN'S PRIVACY
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
11. RETENTION PERIOD
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Typically, we retain order information for 7 years for tax and accounting purposes.
12. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.
13. CHANGES TO THIS POLICY
We reserve the right to update this privacy policy at any time. Changes will be effective immediately upon posting to the website. We will notify you of material changes by:
- Updating the "Last Updated" date
- Sending an email (for significant changes)
- Posting a notice on our website
14. CONTACT INFORMATION
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Nano Jewels Ltd.
Email: office@nano-jewels.com
Data Protection Officer: office@nano-jewels.com
For privacy-related complaints that cannot be resolved directly with us, EU residents may contact their local data protection authority.
15. CONSENT
By using our website and providing your information, you consent to:
- The collection and use of information as described in this policy
- The transfer of information to countries with different privacy laws
- Receiving communications about your orders
- The use of cookies and similar technologies
You may withdraw consent at any time by contacting us, though this may limit your ability to use certain features of our service.
This privacy policy is provided in English for clarity. In case of any conflict between translated versions, the English version shall prevail.